iLearn 影片轉檔中黑畫面解決方式 Solution for black screen during video conversion in iLearn.

關於iLearn 影片出現轉檔中黑畫面的狀況，請您先確定瀏覽器是最新版本，如果還是不行，請您清除瀏覽器暫存後重新嘗試，或是直接使用無痕模式觀看。

If you are experiencing black screen during video conversion in iLearn, please make sure that your browser is up-to-date. If the issue persists, try clearing your browser cache and retrying, or watch the video in incognito mode directly.

Google Chrome 瀏覽器：右方3個小點→設定→隱私權和安全性→清除瀏覽資料

For Google Chrome browser: click on the three dots on the right side → Settings → Privacy and security → Clear browsing data.

Microsoft Edge瀏覽器：右方3個小點→設定→隱私權、搜尋與服務→清除瀏覽資料→選取要清除的項目，過去24小時或7天

For Microsoft Edge browser: click on the three dots on the right side → Settings → Privacy, search, and services → Clear browsing data → select the items to clear, either for the past 24 hours or 7 days.